DOT DEED · Support

Frequently Asked Questions

Everything you need to know about DOT DEED certificates

What is a DOT DEED certificate?

A DOT DEED certificate is an elegant, printable document that celebrates a domain name you own or have been gifted. It turns your digital property into a tangible keepsake you can frame, display, or give as a gift. It includes your name, the domain, the issue date, and a QR code linking to the domain's claim page.

Do I need to own a domain to buy a certificate?

No. You can bring a domain you already own, or buy a new one through our Domain Shopper as part of your order. It's a great way to surprise someone with a domain gift they can claim later.

How much does a certificate cost?

Certificates are offered in three tiers: Essential, Premium, and Elite. Printing and shipping are quoted live from our print partner based on your destination. You'll see the exact total at checkout before you pay, and there's no credit card required to start designing.

How is my certificate printed and delivered?

Certificates are printed on premium fine-art paper by our print partner (Prodigi) and delivered either framed (ready to hang) or rolled in a protective tube. We'll email you tracking details so you can follow the delivery.

Can I gift a domain certificate?

Yes. Gifting is one of the most popular uses of DOT DEED. Design the certificate for the recipient, ship it to their address (or to yourself for a surprise), and the QR code on the certificate lets them claim the domain on their own claim page.

How does the recipient claim a gifted domain?

The recipient scans the QR code on the printed certificate (or uses the redemption code we email), which takes them to a secure claim page. There they provide their details to take ownership of the domain. We handle the transfer process so they own it directly.

Can I customise the design?

Yes. The Studio lets you choose a theme (Classic or Birthday), a certificate tier, colours, fonts, and optional upgrades such as framing and gold foil styling, all rendered live as you design.

How long does delivery take?

Delivery depends on the shipping method you choose at checkout, from a few business days for express options to standard delivery in around a week. Live quotes and estimates are shown before you place your order.